All Systems Operational
Rest API Service Operational
90 days ago
100.0 % uptime
Today
Portal Service Operational
90 days ago
100.0 % uptime
Today
Device Management Servers Operational
90 days ago
100.0 % uptime
Today
Server 1 Operational
90 days ago
100.0 % uptime
Today
Server 2 Operational
90 days ago
100.0 % uptime
Today
Server 3 Operational
90 days ago
100.0 % uptime
Today
Server 4 Operational
90 days ago
100.0 % uptime
Today
Server 5 Operational
90 days ago
100.0 % uptime
Today
Server 6 Operational
90 days ago
100.0 % uptime
Today
Server 7 Operational
90 days ago
100.0 % uptime
Today
Server 8 Operational
90 days ago
100.0 % uptime
Today
Server 9 Operational
90 days ago
100.0 % uptime
Today
Server 10 Operational
90 days ago
100.0 % uptime
Today
Server 11 Operational
90 days ago
100.0 % uptime
Today
Server 12 Operational
90 days ago
100.0 % uptime
Today
Server 13 Operational
90 days ago
100.0 % uptime
Today
Domain Management Service Operational
90 days ago
100.0 % uptime
Today
Server 14 Operational
90 days ago
100.0 % uptime
Today
Server 15 Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - WWW PORTAL - Consumer ? Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - FORUM ? Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - prov.obitalk.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 15, 2024

No incidents reported today.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:30 UTC
Scheduled - Dear PDMS-SP Users,

Here at Poly, we are notifying you about our upcoming system upgrade - Poly is adding a new set of device management servers on 09th April 2024, which requires us to add additional public IP addresses. As a result, we request you to kindly whitelist the following IP addresses if not done already. This is to ensure seamless operation of our platform.

The IP addresses would be among the earlier communicated list below:

- 52.8.20.149
- 52.9.229.16
- 54.241.48.140
- 13.52.210.238
- 204.236.138.88
- 50.18.168.62
- 184.72.55.147
- 13.56.43.7
- 54.176.97.248
- 52.52.77.187
- 13.56.22.142
- 52.9.45.42


A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here,

https://docs.poly.com/bundle/pdms-sp-ag-current/page/required-ports-and-trusted-ip-addresses-and-hosts.html

We understand that this may cause some inconvenience, but please be assured that this upgrade will enhance our service delivery and provide an even better experience for you.

We would like to remind you that this whitelisting process must be completed by 08th April 2024. If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your understanding and cooperation.

Best regards,
Team PDMS-SP

Apr 5, 14:06 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Completed - The scheduled maintenance has been completed.
Apr 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 2, 06:11 UTC
Scheduled - Hi PDMS-SP Users,

We will be undergoing scheduled maintenance during this time. We will make the changes for SSL/TLS during this window.
PDMS-SP will be temporarily offline for maintenance.

If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your understanding and cooperation.

Apr 2, 06:05 UTC
Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.