All Systems Operational
Rest API Service Operational
90 days ago
99.98 % uptime
Today
Portal Service Operational
90 days ago
99.98 % uptime
Today
Device Management Servers Operational
90 days ago
99.99 % uptime
Today
Server 1 Operational
90 days ago
100.0 % uptime
Today
Server 2 Operational
90 days ago
100.0 % uptime
Today
Server 3 Operational
90 days ago
100.0 % uptime
Today
Server 4 Operational
90 days ago
100.0 % uptime
Today
Server 5 Operational
90 days ago
100.0 % uptime
Today
Server 6 Operational
90 days ago
100.0 % uptime
Today
Server 7 Operational
90 days ago
100.0 % uptime
Today
Server 8 Operational
90 days ago
100.0 % uptime
Today
Server 9 Operational
90 days ago
100.0 % uptime
Today
Server 10 Operational
90 days ago
100.0 % uptime
Today
Server 11 Operational
90 days ago
100.0 % uptime
Today
Server 12 Operational
90 days ago
100.0 % uptime
Today
Server 13 Operational
90 days ago
100.0 % uptime
Today
Domain Management Service Operational
90 days ago
99.98 % uptime
Today
PDMS-SP - WWW PORTAL - Consumer ? Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - FORUM ? Operational
90 days ago
99.96 % uptime
Today
PDMS-SP - prov.obitalk.com ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Announcement for New IP Address Ranges Jun 30, 2023 23:45 - Jul 1, 2023 00:45 UTC
Update - REMINDER: Upcoming Planned Maintenance

Dear PDMS-SP Users,

Here at Poly, we are excited to inform you about our upcoming system upgrade - Poly is adding a new set of device management servers on 01 July 2023, which requires us to add additional public IP addresses. As a result, we kindly request that you whitelist the following IP addresses to ensure the seamless operation of our platform:

- 52.8.20.149
- 52.9.229.16
- 54.241.48.140
- 13.52.210.238
- 204.236.138.88
- 50.18.168.62
- 184.72.55.147
- 13.56.43.7
- 54.176.97.248
- 52.52.77.187
- 13.56.22.142
- 52.9.45.42


A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here,

https://docs.poly.com/bundle/pdms-sp-ag-current/page/required-ports-and-trusted-ip-addresses-and-hosts.html

We understand that this may cause some inconvenience, but please be assured that this upgrade will enhance our service delivery and provide an even better experience for you.

We would like to remind you that this whitelisting process must be completed by July 1, 2023. If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your understanding and cooperation.

Best regards,

Team PDMS-SP

May 01, 2023 - 19:09 UTC
Scheduled - Dear PDMS-SP Users,

Here at Poly, we are excited to inform you about our upcoming system upgrade - Poly is adding a new set of device management servers on 01 July 2023, which requires us to add additional public IP addresses. As a result, we kindly request that you whitelist the following IP addresses to ensure the seamless operation of our platform:

- 52.8.20.149
- 52.9.229.16
- 54.241.48.140
- 13.52.210.238
- 204.236.138.88
- 50.18.168.62
- 184.72.55.147
- 13.56.43.7
- 54.176.97.248
- 52.52.77.187
- 13.56.22.142
- 52.9.45.42


A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here,

https://docs.poly.com/bundle/pdms-sp-ag-current/page/required-ports-and-trusted-ip-addresses-and-hosts.html

We understand that this may cause some inconvenience, but please be assured that this upgrade will enhance our service delivery and provide an even better experience for you.

We would like to remind you that this whitelisting process must be completed by July 1, 2023. If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your understanding and cooperation.

Best regards,

Team PDMS-SP

Mar 20, 2023 - 21:39 UTC
Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.