All Systems Operational
Rest API Service Operational
90 days ago
100.0 % uptime
Today
Portal Service Operational
90 days ago
100.0 % uptime
Today
Device Management Servers Operational
90 days ago
99.99 % uptime
Today
Server 1 Operational
90 days ago
99.99 % uptime
Today
Server 2 Operational
90 days ago
99.99 % uptime
Today
Server 3 Operational
90 days ago
99.99 % uptime
Today
Server 4 Operational
90 days ago
99.99 % uptime
Today
Server 5 Operational
90 days ago
99.99 % uptime
Today
Server 6 Operational
90 days ago
99.99 % uptime
Today
Server 7 Operational
90 days ago
99.99 % uptime
Today
Server 8 Operational
90 days ago
99.99 % uptime
Today
Server 9 Operational
90 days ago
99.99 % uptime
Today
Server 10 Operational
90 days ago
99.99 % uptime
Today
Server 11 Operational
90 days ago
99.99 % uptime
Today
Server 12 Operational
90 days ago
99.99 % uptime
Today
Domain Management Service Operational
90 days ago
99.94 % uptime
Today
PDMS-SP - WWW PORTAL - Consumer ? Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - FORUM ? Operational
90 days ago
99.66 % uptime
Today
PDMS-SP - prov.obitalk.com ? Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - REMINDER: Upcoming Planned Maintenance

Hey PDMS-SP Users,

Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.

Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.

A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here

https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html

If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your support and cooperation.
Team PDMS-SP
Jan 14, 17:09 UTC
Update - REMINDER: Upcoming Planned Maintenance

Hey PDMS-SP Users,

Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.

Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.

A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here

https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html

If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your support and cooperation.

Team PDMS-SP
Dec 23, 18:40 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 23:55 UTC
Scheduled - Hey PDMS-SP Users,

Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.

Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.

A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html

If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your support and cooperation.
Team PDMS-SP
Nov 15, 23:17 UTC
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - This incident has been resolved.
Jan 13, 16:34 UTC
Investigating - Hi PDMS-SP Users,

We are currently experiencing a service outage with our consumer forum and service provider device provisioning service. Known impacted services includes - www.obitalk.com and prov.obitalk.com.

Thank you for your patience.

Team PDMS-SP
Jan 13, 15:44 UTC
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:00 UTC
Scheduled - Hi PDMS-SP Users,

PDMS-SP will be temporarily offline for maintenance. Thank you for your patience.

Team PDMS-SP
Jan 11, 17:43 UTC
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022
Completed - The scheduled maintenance has been completed.
Jan 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 05:30 UTC
Scheduled - Hi PDMS-SP Users,

PDMS-SP will be temporarily offline for maintenance. Thank you for your patience.

Team PDMS-SP
Jan 4, 18:48 UTC
Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.