All Systems Operational
Rest API Service Operational
90 days ago
99.99 % uptime
Today
Portal Service Operational
90 days ago
100.0 % uptime
Today
Device Management Servers Operational
90 days ago
100.0 % uptime
Today
Server 1 Operational
90 days ago
100.0 % uptime
Today
Server 2 Operational
90 days ago
100.0 % uptime
Today
Server 3 Operational
90 days ago
100.0 % uptime
Today
Server 4 Operational
90 days ago
100.0 % uptime
Today
Server 5 Operational
90 days ago
100.0 % uptime
Today
Server 6 Operational
90 days ago
100.0 % uptime
Today
Server 7 Operational
90 days ago
100.0 % uptime
Today
Server 8 Operational
90 days ago
100.0 % uptime
Today
Server 9 Operational
90 days ago
100.0 % uptime
Today
Server 10 Operational
90 days ago
100.0 % uptime
Today
Server 11 Operational
90 days ago
100.0 % uptime
Today
Server 12 Operational
90 days ago
100.0 % uptime
Today
Server 13 Operational
90 days ago
100.0 % uptime
Today
Domain Management Service Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - WWW PORTAL - Consumer ? Operational
90 days ago
100.0 % uptime
Today
PDMS-SP - FORUM ? Operational
90 days ago
99.96 % uptime
Today
PDMS-SP - prov.obitalk.com ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Announcement for New IP Address Ranges Jun 30, 2023 23:45 - Jul 1, 2023 00:45 UTC
Dear PDMS-SP Users,

Here at Poly, we are excited to inform you about our upcoming system upgrade - Poly is adding a new set of device management servers on 01 July 2023, which requires us to add additional public IP addresses. As a result, we kindly request that you whitelist the following IP addresses to ensure the seamless operation of our platform:

- 52.8.20.149
- 52.9.229.16
- 54.241.48.140
- 13.52.210.238
- 204.236.138.88
- 50.18.168.62
- 184.72.55.147
- 13.56.43.7
- 54.176.97.248
- 52.52.77.187
- 13.56.22.142
- 52.9.45.42


A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here,

https://docs.poly.com/bundle/pdms-sp-ag-current/page/required-ports-and-trusted-ip-addresses-and-hosts.html

We understand that this may cause some inconvenience, but please be assured that this upgrade will enhance our service delivery and provide an even better experience for you.

We would like to remind you that this whitelisting process must be completed by July 1, 2023. If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.

Thank you for your understanding and cooperation.

Best regards,

Team PDMS-SP

Posted on Mar 20, 2023 - 21:39 UTC
Past Incidents
Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:00 UTC
Scheduled - Hi PDMS-SP Users,

PDMS-SP will be temporarily offline for a system update. Thank you for your patience.

Team PDMS-SP

Mar 22, 20:45 UTC
Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.