All Systems Operational
Rest API Service
Operational
Portal Service
Operational
Device Management Servers
Operational
Server 1
Operational
Server 2
Operational
Server 3
Operational
Server 4
Operational
Server 5
Operational
Server 6
Operational
Server 7
Operational
Server 8
Operational
Server 9
Operational
Server 10
Operational
Server 11
Operational
Server 12
Operational
Domain Management Service
Operational
PDMS-SP - WWW PORTAL - Consumer
?
Operational
PDMS-SP - FORUM
?
Operational
PDMS-SP - prov.obitalk.com
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Announcement for New IP Address Ranges
Feb 15, 07:00-08:00 UTC
Update -
REMINDER: Upcoming Planned Maintenance
Hey PDMS-SP Users,
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here
https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Jan 14, 17:09 UTC
Hey PDMS-SP Users,
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here
https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Jan 14, 17:09 UTC
Update -
REMINDER: Upcoming Planned Maintenance
Hey PDMS-SP Users,
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here
https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Dec 23, 18:40 UTC
Hey PDMS-SP Users,
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here
https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Dec 23, 18:40 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Nov 15, 23:55 UTC
Nov 15, 23:55 UTC
Scheduled -
Hey PDMS-SP Users,
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Nov 15, 23:17 UTC
Here at Poly, we are dedicated to providing the best possible tools so that you can get the best handle on your service using Poly devices. To ensure we are giving you the best tools, Poly is adding a new set of device management servers on February 15, 2022. As part of adding this new server, we are requiring two more IP addresses (184.169.166.170 and 54.219.91.39) to be whitelisted (Outbound and Inbound) in your customer's on-site networks.
Please note that if the IP addresses are not added to your customers' allowlists by February 15, 2022, it could result in devices not being able reaching to PDMS-SP for management.
A list of the most up-to-date IP addresses and FQDNs is posted on our administrator guide here https://documents.polycom.com/bundle/pdms-sp-ag-current/page/c2742577.html
If you have any questions, please contact your Account Manager, or reach out to obi.spsupport@poly.com for technical support.
Thank you for your support and cooperation.
Team PDMS-SP
Nov 15, 23:17 UTC